What can get me Frozen?
The following is considered illegal on NeoPets
and will get all your accounts immediately FROZEN without an Official Warning
first:
- Asking anyone for their password for any reason.
- Attempting to gain access to other peoples
accounts.
- Pretending to be NeoStaff.
- Any kind of password or shop scamming including:
Posting any website that asks for passwords, fake login screens, or anything
that tells you to change your email address.
- Cybering, dirty talk or discussing anything
sexual is not permitted on NeoPets. (Even asking about it will get you
frozen)
- Posting any kind of sexual or pornographic
materials, hentei, or websites anywhere on NeoPets.
- Rude, sexual or profane account names or pet
names.
- Neositting is only a scam to try to gain other
people's passwords, and it is not permitted. Never ask for a neositter, and
NEVER give out your password for any reason.
- Abusive or foul language of any kind. No
profanity (and using symbols to cover it up is not fooling anyone)
- Using automatic programs to use NeoPets, or to
cheat our flash games (ex: refreshers or auto-buyers, etc)
- Any kind of cheating (on flash games, stocks,
trading post, etc)
- "Insider Trading" - do not try to
inflate the stock market by enlisting people to buy certain stocks. (An
entire Guild was deleted because of this.)
- Abusing the referral program to sign up multiple
accounts
- Creating multiple accounts just to use them to
cheat or abuse flash games, Tombola, Shrine, Fruit Machine, Snowager, Kiosk,
Mystery Pic etc... Quote from NeoPets: Yes, you may have more than
one account, "As long as the accounts are active and you are not using
them to cheat they will not be frozen. We are only freezing people who are
creating accounts purely to get items or neopoints through cheating. We are
getting VERY strict with multiple accounts. We will freeze anybody
who creates multiple accounts in order to gain a financial advantage over
others. Basically, if you have a couple of extra accounts to store neopets,
or items, or a guild that is fine. However, if you log into multiple
accounts on a daily basis and use the shrine, tombola etc.. to get neopoints...
then wave bye-bye to ALL your accounts. Please don't do it, and when
your accounts are frozen please dont email us asking for them back, because
they will never be unfrozen. You may have up to 4 other accounts for
guilds, galleries, storage, and extra neopets We do not mind if you use your
other 4 accounts to gain Neopoints via your Shop, or the Trading
Post, as these Neopoints do not come out of thin air, they require you to
actually be selling items. If you already have more than 4 accounts,
but do not use them to make Neopoints, don't worry thats fine - just please
don't create any more."
- If you have already received a warning for
something but you ignored it and did it again, your account will get frozen.
- Special Note: If NeoPets has reason to
believe that you may have been "hacked" they will temporarily
freeze your accounts just to keep the hacker from getting all your stuff.
Why do they do that? Simple: Once a hacker knows your password, they can log
into your account anytime they want. Better to have NeoPets freeze your
accounts for a few days and give it back to you intact, then to have the
would-be hacker log into your account and wipe you out! When the rightful
owner contacts them, they will first verify that the account is
yours, then return it to you safe and sound, telling you to change your
password.
How do I get UnFrozen?
If you haven't broken any of the above rules and
you truly believe you have been frozen by accident, email frozen@neopets.com
and tell them about your situation. They will examine your account and get
back to you as soon as they can. If they are busy, it may take a few days, so
be patient.
Keep in mind:
- If you share your computer with anyone
(either at home or on a network), it's possible that someone else has
logged on as you and broke some rules under your name. Again, contact frozen@neopets.com
if you feel this has happened
Why did I get an Official
Warning?
What are the Official
Warnings from The Neopets Team? For a complete list of actual Official
Warnings and what they mean, click here.
Reasons That You Got An Official Warning
It works like this: Break one rule, and you will get
an official warning from The NeoPets Team. If you ignore the warning
and do it again, you will get frozen.
The following are actual warnings from The
NeoPets Team. If you receive a warning, it will always come from their staff
account name: theneopetsteam
account. Anyone else who sends you a "warning" is just someone
pretending to be staff you should report them immediatey.
abuse@neopets.com. Yes, NeoStaff do have personal accounts on NeoPets, and yes,
they may neomail you from time to time, but Official Warnings will only come
from the theneopetsteam.
When in doubt, look up their user's profile. If they are NeoStaff, you will see
this at the bottom of their profile in big red letters: "Borovan
is a NeoPets Monitor - This means that they are entrusted with looking after the
site, and given the power to delete messageboards and noticeboards."
Comments in parenthesis on the warnings listed below are my own
additions/explanations:
- Bad Guild Polls - The Guild Poll you
created is not appropriate for a family website and has been deleted. This
is the ONLY warning you will receive about this.
- Bad Jokes - Inappropriate jokes/posts
about sex, porn, race, drugs, suicide, rape or anything using profanity on
NeoPets.
- Bad Names or Descriptions - Pet names,
account names or pet/user descriptions with profanity, sexual content, or
other inappropriate content are not allowed. (Your pet will be deleted and
your bad name or profile description will be cleared.)
- Bad shopkeeper names or descriptions - Do
not give your shop or shopkeeper profane or sexual names or put profanity in
your shop description. Profanity of any type is not permitted on NeoPets.
(Your shop will be cleared)
- Beauty Contest Cheat - Do not enter other
people's artwork as your own. Beauty contest entries must be your own work!
(your pet will be disqualified too)
- Beauty Contest Vote Scamming - Do not
promise other players items or NeoPoints if they vote for a certain NeoPet
in the Beauty Contest. This is cheating and is not allowed. (Your pet will
be disqualified too)
- Breast/Penis size - NeoPets is not the
place to discuss breast sizes, or the size of anything on your body.
- Chain Letters - Do not spread chain
letters, they are spam mails that annoy other users. If you have been sent
one, just delete it and report the sender to abuse@neopets.com.
- Chat Rooms - Live chat rooms are not
allowed in your shop, guild, pet page or any other pages on NeoPets. Neither
is posting links to other websites that have live chat rooms. (Your shop,
guild, pet page, etc. will be cleared)
- Cheats - Posting, using or linking to
cheats of any kind. (Answers to Poogle Solitare, Cliffhanger, etc. Post them
on your own personal websites, but not on NeoPets).
- Commercial websites - Please do not
advertise commercial websites on NeoPets. (That means, any non personal
websites, especially those that promote money making ideas, rival sites,
etc)
- Contests - Contests or raffles are not
permitted. The majority of these are scams to get free NP or make people buy
over-priced items. (Your shop will be cleared if you have a contest in it ?
this includes lotteries, drawings, offering prizes, etc)
- Cyber What? - DO NOT discuss cybering
here. Cybering, dirty talk or discussing anything sexual is not permitted on
NeoPets. (You get this warning if you ask what *cybering* is. But if you
actually do it on Neopets, whether on posts, in neomails, etc, you will get immediately
frozen. Neopets takes that very, very seriously. All your accounts will be
frozen and you will not get your accounts back ever if you do.)
- Dating Agency/People or Pets - Do not
attempt to use Neopets as a dating agency, this includes advertising
dating/mating/marriage websites or chat boards for you or your Neopet.
Neopets is not the place to try to find a boyfriend/girlfriend for yourself,
your friend or your Neopet. (Your pets are too young to date or mate, so get
over it. N lking fr boyfriends/girlfriends for either yourself or your pets.
)
- Dating Service/I'm sexy - Do not attempt
to use NeoPets as a dating service, this includes advertising
dating/mating/marriage websites or chat boards for you or your neopet. Do
not discuss how sexy you think you are or someone else is. (No one cares how
sexy you are, deal with it)
- Drugs/Alcohol - Do not discuss drugs or
alcohol on this site, whether you are using them or know someone who does.
It is inappropriate for a family based site. (This includes posts, neomails,
making pets or accounts with druggy names, etc)
- Giving personal info - Be careful! Never
give out personal information online to people you do not know well offline.
Please check our Privacy Policy for other online safety tips. (This warning
is more of a safety precaution. Always be careful about your privacy and
don't give out phone numbers, email addresses, etc.)
- Gross or violent content - Do not talk
about disgusting or violent situations on Neopets. It is extremely
inappropriate for a family oriented website.
- GuestBook Promotion - Please do not post
or advertise links to your guestbook. Asking people to provide personal
information is against our terms and conditions. (Also, scammers are fond of
asking for passwords in their guestbooks too. Beware of this.)
- Bad Guild Name or Content - Your Guild has
been removed because of the inappropriate name and subject matter you chose.
(This means, guilds with sexual or lewd content or names. Hacking/cheating
guilds, etc. Once a guild is deleted it can never be returned. If the guild
is bad enough, you will be frozen too.)
- Hacked - Contrary to what many people
claim, no one has ever hacked into NeoPets, accessed user information,
accounts or usernames. The ONLY means by which a user can have an account
stolen is when they inadvertently or intentionally gives away their
password. (This warning is mainly for the people who keep making posts like:
*OMG, I was just hacked! Please donate np!*, etc.)
- Harrassment, Insults or Threats - NeoPets
does not tolerate harassment or insults of any individuals or groups. (This
includes insults to race, ethnicity, religion, sex, sexual orientation, etc.
of any other players via chat or messaging. Which means, hatred and bigotry
will not be tolerated on NeoPets. Ever. Also, you can report anyone who
sends you harassing neomails.)
- Hentei - Hentai and other such pictures
are strictly forbidden on Neopets. Do not even discuss it on this site. (For
those who don't know, hentei refers to Japanese anime porn.)
- Innappropriate Pictures - Some of the
pictures in your shop/guild are not appropriate for a family website. Your
shop/guild has been cleared (This includes pictures, banners, dolls, etc of
nudity, profane text, gross or violent content, etc)
- Language (name calling) - Do not call
people names or discuss a person's sexual orientation. This is a family
site, and the word fag is not suitable!
- Language (horny, slut, etc) - Do not use
inappropriate language on NeoPets. The word horny (or slut, etc) and the
topic itself are inappropriate for this site.
- Language (insults of any kind) - Watch
your language! Neopets does not allow sexual discussions, profanity,
name-calling or insults.
- Links, Banners not for kids - Religious,
political, or third party advertisement banners or links are not allowed in
your shop, guild, pet page, or any other pages on NeoPets. (For legal
reasons, NeoPets cannot endorse such views. So stick to kid friendly topics
only, please.)
- Money Making Tips/Scams - Promising people
money-making tips or million Neopoint secrets and then giving them nothing
in return is a scam. Encouraging people to do the same is even worse. Your
shop has been cleared.
- Monitors *Do* Exist - stop taunting them -
Ahem... these boards ARE monitored 24/7 by REAL staff members (even on
holidays) so play nice! (Never a good idea to annoy the paid staff members
who police the site. Oh, and, Monitors are far too busy to answer your posts
while working -- so stop posting to them.)
- Naked - NeoPets is not the place to
discuss nudity of any sort. This is a family site and being naked is not
suitable! (Sorry, no streaking on NeoPets, among other things)
- Neositting - Neositting is only a scam to
try to gain other people's passwords, and it is not permitted. Never ask for
a neositter, and NEVER give out your password for any reason. (This warning
is given to people innocently looking for a neositter. However, if you post
that you are a neositter, you will get immediately frozen. Here's a
secret if you can't afford to put your pets in the neolodge: your pets
cannot die. Let 'em go hungry if you need to go away. They will be right
there safe and sound when you get back)
- Offering Services for NP or Items - You
may not offer web design or other services and use NeoPets images or
materials to earn money, Neopoints, or NeoPets' Items. This is a violation
of NeoPets copyright and trademark rights and is strictly forbidden. (What
does all that mean? It means you cannot 'charge' people for making banners,
dolls, backgrounds, guild makeovers, etc. By the way, it also means that you
can't sell ads, offer your services, or otherwise earn real money, NeoPets'
Items, or NeoPoints either on web pages that contain their pictures and
other Materials, or by using their pictures or other Materials, such as by
offering to make NeoPets banners or backgrounds for others. Got it? Good.)
- Party Boards - Pool parties, house
parties, spin the bottle, truth or dare, beach parties, hot tub parties, and
other party boards are not allowed on NeoPets. (That includes *dances*,
*get-togethers*, or parties of any kind, etc)
- Password/Account Sharing - Do not ask
people to share an account with you, or offer to share yours. Do not ask or
offer passwords either. This almost ALWAYS winds up with someone losing
items or NP.
- Pets in 'heat' - Role playing should not
include any sexual, lewd or adult rated activities. That means no lupes or
any other pets in heat, looking for mates or "suckling"! The same
goes for any kind of sexual roleplay on NeoPets. (For the love of god, stop
the 'suckling' posts in roleplay. Nothing sexual will ever be permitted on
NeoPets and using 'roleplay" as an excuse won't fool anyone.)
- Poetry Thief - Copying someone elses poem
and putting your name on it is called plagiarism, and it is definitely NOT
allowed on NeoPets. (Same goes for stories, artwork, etc.)
- Politics - Do not discuss political views
on NeoPets. (This is mostly for legal reasons)
- Profanity - Profanity is not allowed
anywhere on NeoPets, and using spaces or symbols to try to hide it is not
fooling anyone. (This refers to Minor profanity like @$$ when used in a
non-sexual, non-insulting way. Ex: 'My pet kicks @$$!' etc. Major profanity
will get your account immediately frozen.)
- Profanity or Sexual Comments in Battledome
- Do not use profanity or sexual language in the Battledome. This is an area
that is monitored 24/7 and the same rules apply as the rest of the site.
- Profanity in Song Lyrics or Movie Quotes -
Do not post the lyrics to songs or movie quotes with profanity or sexual
topics.
- Random Event Scams - Do not copy the
'Something has happened' code into your shop. Scamming people into buying
your items is not allowed! (this may seem silly to people but many scammers
use fake 'Something Has Happened' to lure people into giving their
passwords. Don't Blame NeoPets fr this -- blame the nasty scammers.)
- Rape/Sexual Discussions - Rape and other
sexual discussions are not an appropriate topic. Do not discuss rape or sex
on this site.
- Religion - Do not discuss religious views
on NeoPets. (This is mostly for legal reasons)
- Posting 'sex' or 'sexy' etc - Do not post
the word sex or sexy on Neopets. This is a family site, not a dating agency.
Using spaces and special characters will not fool anyone either!
- Selling Accounts or Pets - You may not
sell, trade, give or buy a NeoPets account or Pets for Neopoints, money,
NeoPets' Items, or anything else.
- Selling 'Secrets' - Cheating is not
allowed, and there are no quick and easy ways to get rich. Do not buy, trade
or sell alleged secrets or tricks anywhere on Neopets.
- Sexual Orientation - NeoPets is not the
place to discuss anything sexual, including homosexuality, a persons sexual
orientation, or their preferences. (Get it through your heads: NeoPets is a children's
website. So no sex talk please.)
- Sexual Topics - Do not discuss sex on
NeoPets. This is a family oriented site and sex is an inappropriate topic.
(No talk of sex/sexual situations. Asking for mates as in friends is ok,
talking about mating is not!)
- Sexual Web Symbols - Sexual symbols,
especially symbols that represent male or female body parts, are not
permitted on NeoPets. (so no "creative" sex symbols please, ex:
(.)(.), (.Y.), etc, etc. )
- Sexy Pics - Do NOT ask for or offer sexy
pics here. NeoPets is not a dating agency.
- Shop Scamming - Scamming people into
buying your items is not allowed! Do NOT promise shoppers things that they
will not receive! (Minor shop scams or trickery. This is for those who try
and trick people into buying from them. They will then add their own message
to it, such as 'Buy from this shop and receive a free Paintbrush!' Your
shop, trades, etc, will be cleared if you have received this warning.)
- Spamming - Do not spam the message boards,
guild boards, or other site areas. (What is 'spamming'? Flooding the Chat
boards with messages and/or repetitive ads)
- Stripping/Strippers - NeoPets is a family
website, it is not the place to discuss stripping or strippers.
- Suicide - Suicide is not an appropriate
topic. Do not discuss death or suicide on this site.
- Testing the Filters - Do not post or
encourage other players to post inappropriate words to 'test' the message
filters. (Those 'Hey, did you know that the word 'sexy' gets changed to
'stupid' on NeoPets?' posts got so annoying, NeoPets put a stop to it with
this warning. Post those words at your own risk.)
- Underwear - NeoPets is not the place to
discuss underwear, either your own, or another person's.
Once again, if you ignore the warning and do it
again, you will get frozen.