What can get me Frozen?

The following is considered illegal on NeoPets and will get all your accounts immediately FROZEN without an Official Warning first:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How do I get UnFrozen?

 

If you haven't broken any of the above rules and you truly believe you have been frozen by accident, email frozen@neopets.com and tell them about your situation. They will examine your account and get back to you as soon as they can. If they are busy, it may take a few days, so be patient.

 

Keep in mind:

 

Why did I get an Official Warning?

 

What are the Official Warnings from The Neopets Team? For a complete list of actual Official Warnings and what they mean, click here.
 

Reasons That You Got An Official Warning

It works like this: Break one rule, and you will get an official warning from The NeoPets Team. If you ignore the warning and do it again, you will get frozen.

The following are actual warnings from The NeoPets Team. If you receive a warning, it will always come from their staff account name: theneopetsteam account. Anyone else who sends you a "warning" is just someone pretending to be staff you should report them immediatey.  abuse@neopets.com. Yes, NeoStaff do have personal accounts on NeoPets, and yes, they may neomail you from time to time, but Official Warnings will only come from the theneopetsteam. When in doubt, look up their user's profile. If they are NeoStaff, you will see this at the bottom of their profile in big red letters: "Borovan is a NeoPets Monitor - This means that they are entrusted with looking after the site, and given the power to delete messageboards and noticeboards." Comments in parenthesis on the warnings listed below are my own additions/explanations:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Once again, if you ignore the warning and do it again, you will get frozen.